Frequently Asked Questions

This year’s Knitting & Stitching Show at Harrogate Convention Centre will take place from: 21st – 24th November 2024.

The show is open from the 21st-24th November 2024.

Opening hours are as follows:
Thursday – 10:00am – 5:30pm
Friday – 10:00am – 5:30pm
Saturday – 10:00am – 5:30pm
Sunday – 10:00am – 5:00pm

There is a wide range of coach services on offer, making it easy to get to Harrogate for the show.

Book onto the stress-free and comfy option with one of the options in our handy list here.

The Show takes place at Harrogate Convention Centre. The show can be reached by train, bus, coach and car. Click here for full details on how to get to the show.

You can request for your ticket to be resent at the customer service link here.

If you have not received your ticket, you will still be able to gain access to the show by bringing with you the booking reference number provided to you when you purchased your tickets and taking it to the Box Office as soon as you arrive at the show.

HCC has its own underground car park with around 158 spaces. The entrance is on Springfield Avenue and is easily accessible for Entrances 1, 2 and 3. 

*This car park does however tend to get very busy so we would advise trying one of these other car parks in Harrogate town centre.*

You will also find a further 1,200 spaces at the Jubilee (Sat Nav HG1 1DJ) and Victoria (Sat Nav HG1 5LQ) car parks located in the centre of Harrogate and just a few minutes’ walk from HCC Yorkshire and The Royal Hall. 

*Please note that the Jubilee car park is the nearest and most accessible to the Royal Hall and HCC Yorkshire Entrances 4 & 5*

Special parking rates may also be available for those wishing to leave their vehicle for more than one day in the HCC car park. Please call the venue on 01423 537474 for more details.

We use 6 halls at the Harrogate Convention Centre, most of which are on one level with a wheelchair lift to access Hall Q. 

There are 150 disabled parking spaces at Harrogate Convention Centre allocated on a first come first served basis. There is also a drop off area for disabled visitors. 

You can find out more about accessibility at HCC here.

We will not have wheelchairs for hire at the show. If you need to hire a wheelchair or scooter for our Harrogate show, please contact one of the following companies:

Shopmobility Harrogate: (01423 556778)
Able to Enable: (01423 880882)

When accompanying somebody in the capacity of carer, your entry to the Show is free of charge.
Carers assisting visitors with a registered disability can select a free carer ticket when booking tickets online or at the show.

Please bring proof of eligibility with you to show on arrival, such as:

• DLA/DWP/PIP award letter

• A Blue Badge

• International Proof of Disability (ISA (international symbol of access) or similar must be printed on it)

All visiting guests except for the carer require a purchased ticket.

The carer themselves must pre-book their entry with the paid admission ticket.

The carer will be allowed access to the VIP lounge but are not entitled to any additional benefits associated with the VIP package.

Yes, assistance dogs are welcome at the Show.

Show Guides cost £7.00 in advance or £5.00 on the day (extra £2 in advance to cover postage & handling). The Show Guide provides a full colour floor plan, list of exhibitors, workshop timetables, features and galleries.

Show Guides are posted 1 week in advance and the deadline for booking advance show guides is Friday 8th November at midday.

Overseas visitors will be emailed the show guide before the show. Physical copies can then be collected on the day providing the email confirmation.

Please find a full list of exhibitors here.

Yes, although we do not provide any child minding or crèche facilities. Under 5s do not require a ticket. Those aged 5 – 18 will need to purchase a child ticket.

There will be a cloakroom available. The cost is £2 per item.

There is an ATM machine outside Hall M entrance to the show. The next closest ATM is in the town centre, which is a couple of minutes’ walk away.

Tickets are day specific. If you would like to change your day, please contact Customer Service by clicking the link here.

All our tickets are non-refundable, however we encourage you to pass your tickets on to your friends or family who might enjoy the show.

If you wish to leave the show and return, please ask staff for a ‘re-entry’ stamp (this is free).

The transaction fee covers the costs of processing your order, producing your tickets, and in the case
of postal delivery, the packing and delivery of the tickets to you.

The fee applies to postal, print at home and e-tickets to cover the costs of: credit card fees; ticketing technology; onsite scanning staff, customer services and administration, all of which are involved in the processing, production and issuing of your tickets as well as safe and secure access to the event.

We are doing all we can to manage these costs amidst all costs rising to deliver events and constantly reviewing fees and the customer experience and value for money at our events.

The transaction fee applies per order not per ticket. For example, if you purchase six tickets, you only
pay one transaction fee.