1. What are the show opening hours?

The Show is open from the 23rd - 26th November 2017. Opening hours are as follows:
Thursday - 10:00am - 7:00pm
Friday - 10:00am - 5:30pm
Saturday - 10:00am - 5:30pm
Sunday - 10:00am - 5:00pm

2. How do I get to the Show?

The show takes place at Harrogate International Centre, located in Harrogate. The show can be easily reached by train, tube, bus, coach or car. Click here for full details on how to get to the show

3. Does the venue have a car park?

HIC has its own underground car park with around 158 spaces. The entrance is on Springfield Avenue and is easily accessible for Entrances 1, 2 and 3. Please note this car park will not be available to visitors on Sunday 27th November.
You will also find a further 1,200 spaces at the Jubilee (Sat Nav HG1 1DJ) and Victoria (Sat Nav HG1 5LQ) car parks located in the centre of Harrogate and just a few minutes walk from HIC Yorkshire and The Royal Hall. Please note that the Jubilee car park is the nearest and most accessible to the Royal Hall and HIC Yorkshire Entrances 4 and 5.
Special parking rates may also be available for those wishing to leave their vehicle for more than one day in the HIC car park. Please call the venue on 01423 537474 for more details.
We also have a 180-space car park specifically for contractors, at Dragon Road.

4. I am disabled, how do I access Harrogate International Centre and where can I park?

We use 6 halls at the Harrogate International Centre, most of which are on one level. There is a wheelchair lift to access Hall Q.

There are 150 disabled parking spaces at Harrogate International Centre allocated on a first come first served basis. There is also a drop of area for disabled visitors.

5. Can I hire a wheelchair at the Show?

If you need to hire a wheelchair or scooter, please contact one of the following companies:
Shopmobility Harrogate (01423 556778)
Able to Enable (01423 880882)

6. I am accompanying somebody as a carer, do I have to purchase a ticket?

When accompanying somebody in the capacity of carer, your entry to the Show is free of charge. To request a carer ticket, get in touch via our contact us https://public.mc.hostedcc.com/nec/forms/OnlineEmailForm form.

7. Am I allowed to bring my guide dog to the Show?

Yes, guide dogs are welcome at the Show.

8. Can I bring my children to the Show?

Yes, although we do not provide any child minding or crèche facilities. If your child is under 5 their entry to the Show will be free, between the ages of 5 and 18 they will be entitled to a child ticket and after 18 they will need to purchase an adult ticket. Please follow this link for ticket price information.

9. Where can I eat at the Show?

Please follow this link for information on catering at the Show.

10. Is there a cloakroom at the show?

There is a cloakroom available at the show. Here you can leave coats and luggage for £1 per item.

11. Is there an ATM machine at the venue?

There aren’t any ATM machines within Harrogate International Centre, the closest ATM is in the town centre which is a couple of minutes walk.

12. Where can I find the Exhibitor List?

You can find our Exhibitor List here

13. Can I have a copy of the floorplan before the Show?

Unfortunately we do not have a floorplan available before the show. However, you can buy a show guide in advance. This will be posted to you one week prior to the event. Advance copies can be ordered up until midday on Friday 17th November by calling 0844 581 1302 or clicking here. You can also purchase a show guide at the show.

14. I have booked a show guide when will I receive it?

Show guides are posted one week prior to the event. If you have not received your show guide within four days of the event please contact Ticket Factory, our ticketing company, on 0333 300 3010.

15. Is my ticket day specific?

General tickets to The Knitting & Stitching Show are not day specific. However VIP tickets are day specific so please do give careful consideration when deciding what day to come.

16. I've bought a VIP ticket for the wrong day, what should I do?

Please contact the ticketing department via the contact us form https://public.mc.hostedcc.com/nec/forms/OnlineEmailForm. Ticket swaps are subject to availability.

17. Can I buy workshop tickets in advance?

Yes, workshop tickets are sold in advance both online or by calling 0844 581 1302. They are available in advance until midday on Wednesday 22nd November. Please follow this link for more Workshop information

Any remaining tickets will be sold at the show from the Workshop Booking Desk. Please note tickets are on a first come first served basis and are non-refundable.

18. When will I receive tickets?

If you have elected the e-ticket option you should receive it immediately after purchase. If you have opted for your ticket to be posted to you then tickets will be sent out from mid-September onwards (please allow a week for your tickets to arrive). If you have any queries regarding tickets please contact Ticket Factory, our ticketing company, on 0333 300 3010.

19. I have not received my tickets and the Show is in a few days, what should I do?

If you have not received your ticket you will still be able to gain access to the Show by bringing with you the booking reference number provided to you when you purchased your tickets and taking it to the Box Office as soon as you arrive at the Show.

20. I am now unable to come to the Show, can I have a refund?

We are sorry, but tickets are non-refundable.