Accessibility at Alexandra Palace

We’re keen to ensure people of all abilities can access and enjoy The Knitting & Stitching Show.

Any visitor who is registered disabled can claim a free ticket for a carer to accompany them to the show. Carer tickets can be added to your basket at the time of your booking your tickets online.

A carer ticket accompanying a VIP ticket holder will not receive all of the extra benefits in the VIP package.

Blue badge parking is free and available in the East Court car park (at the back of the building). There are 25 spaces available are on a first come first-served basis.

There will be shuttle buses running between all car parks.

There will also be an accessible buggy running along the south terrace from the East Car Park to the entrance.

If you have any queries contact [email protected].

Aisles have been kept to a minimum of 3m to ensure good accessibility.

If you have a disability, please make yourself known to the Front of House / security staff to give you fast track entry into the show.

There are a limited number of wheelchairs available to loan from the venue on a first come first served basis. Please book in advance by filling out this form or call the Visitors Services team on 0208 365 2121 (Monday to Friday 9am-5pm).

Wheelchairs can then be collected from the Visitor Services desk when you arrive.

The main parts of the show (The Great Hall, West Hall and Panorama Room) are on one level and accessible for wheelchair users.


The show entrance does have steps but there is a ramp to the left of the entrance. Please note that a small number of workshops are held upstairs near the Organisers Office, which is not accessible via a lift. This is stated within the description of the relevant classes.

Any disabled visitors coming by coach or parking in the East Car park can get to the entrance via our disabled shuttle service which runs back and forth from the back of the venue. Due to local authority guidelines, it isn’t possible to drop off at the main entrance.

Accessible bathrooms are located in the Phoenix Bar & Kitchen, Great Hall (concerts and exhibitions), Ice Rink, East Court and Theatre. Please enquire with the Visitor Services Team if you require any further assistance or information.

Hearing loops are available on request for all sessions taking place in the Creative Living Theatre. If you’re attending a workshop, written instructions are provided by the teacher for all classes.

We have copies of the floor plan and exhibitor list available in large print. Please ask at the Show Guide sales desks located in the Palm Court Foyer and the Great Hall.

Assistance dogs are welcome.