Frequently Asked Questions

From opening hours to cloakroom services, learn everything you ever wanted to know about The Knitting & Stitching Show.

For all ticket enquiries, please contact Customer Service by clicking the link here.

The Knitting & Stitching Show 2024 in London will take place from 10th – 13th October. 

The Knitting & Stitching Show in Harrogate will run from 21st – 24th November 2024. 

We are exploring the possibility of a show in Belfast in 2024. To register your interest click here.

General admission tickets can be used any day, with the exception of use on Saturday due to capacity. VIP tickets are day specific, please email the team at [email protected] who will be able to check availability.

Shuttle buses from Wood Green and Alexandra Palace stations will be running, but on a reduced service (approximately 30 minutes between, depending on traffic). Click here for full details on how to get to the show.

There are 1400 car park spaces available at Alexandra Palace, so if you prefer to avoid public transport there will be plenty of parking available for the restricted number of attendees. Should all the venue spaces fill up, there is also a car park in the Wood Green Shopping Centre which will have a free shuttle bus service running from Wood Green Station to the show.

*Alexandra Palace car park prices:

Hourly rate:

  •  3-4 hrs- £6 
  • 4 plus- £8

The charges will help Alexandra Palace to cover the £400,000 per year it costs to operate the car parks, as well as providing a vital new revenue stream that will support the work to maintain and care for the Park and Palace, so that they can continue to be enjoyed by all. You can find more information here.

The show takes place at Alexandra Palace, located in North London. The show can be reached by train, tube, bus, coach or car. 

Shuttle buses from Wood Green and Alexandra Palace stations will be running, but on a reduced service (approximately 30 minutes between, depending on traffic). Click here for full details on how to get to the show.

There is a wide range of coach services on offer, making it easy to get to London for the show. Book onto the stress-free and comfy option with one of the options in our handy list here.

Alexandra Palace will conduct a bag search policy.

Please have your bags ready to be searched on arrival to the Palm Court Foyer.

We appreciate your cooperation with this.

Blue badge parking is free and available in the East Court car park (at the back of the building). There are 25 spaces available are on a first come first-served basis.

There will be shuttle buses running between all car parks.

There will also be an accessible buggy running along the south terrace from the East Car Park to the entrance.

The main parts of the show (The Great Hall, West Hall and Panorama Room) are on one level and accessible for wheelchair users.

The show entrance does have steps but there is a ramp to the left of the entrance.

Please note that a small number of workshops are held upstairs near the Organisers Office, which is not accessible via a lift. This is stated within the description of the relevant classes.

Find out more about accessibility at the show here.

There are a limited number of wheelchairs available to loan from the venue on a first come first served basis. Please book in advance by filling out this form or call the Visitors Services team on 0208 365 2121 (Monday to Friday 9am-5pm).

Wheelchairs can then be collected from the Visitor Services desk when you arrive.

When accompanying somebody in the capacity of carer, your entry to the Show is free of charge.

Carers assisting visitors with a registered disability can select a free carer ticket when booking tickets online or at the show.

Please bring proof of eligibility with you to show on arrival, such as:

• DLA/DWP/PIP award letter

• A Blue Badge

• International Proof of Disability (ISA (international symbol of access) or similar must be printed on it)

All visiting guests except for the carer require a purchased ticket.

The carer themselves must pre-book their entry with the paid admission ticket

The carer will be allowed access to the VIP lounge but are not entitled to any additional benefits associated with the VIP package.

Yes, assistance dogs are welcome at the show.

Find out more about accessibility at the show here.

Help plan your day and purchase a Show Guides in advance for £7 here. It will be posted one week before the show and likely to arrive by Monday 2nd October.

Alternatively, you can purchase a show guide from the merchandise desk when you arrive for £5.  

If you are travelling from overseas, we recommend purchasing your Show Guide at the show.

At this year’s show we have an incredible selection of over 200 exhibitors. Please find a full list of exhibitors here.

Yes, although we do not provide any child minding or crèche facilities. Under 5s do not require a ticket. Those aged 5 – 18 will need to purchase a child ticket.

There will be a range of food and drink options available at the event. The Phoenix Bar & Pizzeria will be open from 8am each day. Find out more here.

There will be a cloakroom available. The cost is £2 per item.

Whilst Alexandra Palace is now operating as a cashless venue, cash will still be accepted at our Box Office and inside the show by our exhibitors.

You can request for your ticket to be resent at the customer service link here.

If you have not received your ticket you will still be able to gain access to the Show by bringing with you the booking reference number provided to you when you purchased your tickets and taking it to the Box Office as soon as you arrive at the Show.

You will receive your e-tickets immediately in your email inbox – please remember to check your spam folder.

For physical VIP tickets, these will be sent within 5 working days of your order.  

Tickets are non-refundable, but we encourage you to pass tickets to friends and family who might like to come instead.

The transaction fee covers the costs of processing your order, producing your tickets, and in the case
of postal delivery, the packing and delivery of the tickets to you.


The fee applies to postal, print at home and e-tickets to cover the costs of: credit card fees; ticketing technology; onsite scanning staff, customer services and administration, all of which are involved in the processing, production and issuing of your tickets as well as safe and secure access to the event.


We are doing all we can to manage these costs amidst all costs rising to deliver events and constantly reviewing fees and the customer experience and value for money at our events.


The transaction fee applies per order not per ticket. For example, if you purchase six tickets, you only
pay one transaction fee.