1. What are the show opening hours?

The Show is open from 8th - 11th October 2020. Opening hours are as follows:
Thursday - 09:30am - 6:00pm
Friday - 09:30am - 6:00pm
Saturday - 09:30am - 6:00pm
Sunday - 09:30am - 5:00pm

2. How do I get to the Show?

The show takes place at Alexandra Palace, located in North London. The show can be reached by train, tube, bus, coach or car. Click here for full details on how to get to the show

3. What Security Measures do you have in place?

Following recent events in London, Alexandra Palace are conducting a 100% bag search policy. Please have your bags ready to be searched on arrival to the Palm Court Foyer. We appreciate your cooperation with this.

4. Does the venue have a car park?

Yes there is parking at Alexandra Palace. However, the car parks do get very full and we strongly advise that you take public transport to the show. For more travel information, please click here

5. I am disabled, how do I access Alexandra Palace and where can I park?

Due to new regulations imposed by the local council, it is no longer possible for blue badge holders to park at the front of the building. Instead, they are asked to park at the back of the venue, but we will have a small buggy to transport disabled visitors to the entrance. (Please note this vehicle ony takes a few passengers at a time and may mean a short wait. The alternative is a 'flat' 8 minute walk to the entrance). For more information on Disabled Access at the show, please click here.

6. Can I hire a wheelchair at the Show?

Unfortunately, you are not able to hire a wheelchair at the show.

7. I am accompanying somebody as a carer, do I have to purchase a ticket?

When accompanying somebody in the capacity of carer, your entry to the Show is free of charge. To request a carer ticket, get in touch via Theknittingandstitchingshow@seetickets.com with your name, order number and the reason for requesting a carer ticket.

Please note carers accompanying a VIP ticket holder will be allowed access to the VIP lounge but are not entitled to any additional benefits associated with the VIP package.

8. Am I allowed to bring my guide dog to the Show?

Yes, guide dogs are welcome at the Show.

9. When will my show guide arrive?

Your show guide will be sent out approximately one week before the show. ( This is to ensure that all the information is as up-to-date as possible)

10. Can I bring my children to the Show?

Yes, although we do not provide any child minding or crèche facilities. If your child is under 5 their entry to the Show will be free, between the ages of 5 and 18 they will be entitled to a child ticket and after 18 they will need to purchase an adult ticket. Please follow this link for ticket price information.

11. Where can I eat at the Show?

Please follow this link for information on catering at the Show.

12. Is there a cloakroom at the show?

There is a cloakroom available at the show. Here you can leave coats and luggage for £1 per item.

13. Is there an ATM machine at the venue?

There are ATM machines within Alexandra Palace, however they do charge.

14. Where can I find the Exhibitor List?

You can find our Exhibitor List here

15. Can I have a copy of the floorplan before the Show?

Unfortunately we do not have a floorplan available before the show. However, you can buy a show guide in advance. This will be posted to you one week prior to the event. Advance copies can be ordered up until midday on Friday 2nd October by calling 0844 873 7343 or through the booking link.

16. I have booked a show guide when will I receive it?

Show guides are posted one week prior to the event. If you have not received your show guide within four days of the event please contact See Tickets, our ticketing company, on 0844 873 7343

17. Is my ticket day specific?

Yes tickets are day specific.

18. I've bought a VIP ticket for the wrong day, what should I do?

Please contact the ticketing department via 0844 873 7343. Ticket swaps are subject to availability.

19. Can I buy workshop tickets in advance?

Yes, workshop tickets are sold in advance both online or by calling 0844 873 7343. They are available in advance until 23:59pm on Sunday 4th October. follow this link for more Workshop information.

Any remaining tickets will be sold at the show from the Workshop Booking Desk. Please note tickets are on a first come first served basis and are non-refundable.

20. When will I receive tickets?

If you have elected the e-ticket option you should receive it immediately after purchase. If you have opted for your ticket to be posted to you then tickets will be sent out in June. If you have any queries regarding tickets please contact See Tickets, our ticketing company, on 0844 873 7343.

21. I have not received my tickets and the Show is in a few days, what should I do?

If you have not received your ticket you will still be able to gain access to the Show by bringing with you the booking reference number provided to you when you purchased your tickets and taking it to the Box Office as soon as you arrive at the Show.

22. I am now unable to come to the Show, can I have a refund?

We are sorry, but tickets are non-refundable.

23. When will next year's Knitting & Stitching Show take place?

The Knitting & Stitching Show 2020 at Alexandra Palace will take place from the 8th-11th October & 7th - 10th October 2021.

Important Ticket Information – Covid-19

We’re looking forward to welcoming visitors The Knitting & Stitching Show in October for what promises to be a great event. That said, our number one priority is to ensure we protect the health and wellbeing of our visitors and exhibitors, and we will closely follow the government and their medical advisers’ recommendations to ensure we do this.

If the show is unable to go ahead, we will issue a refund for all tickets and workshops booked via See Tickets, (if you booked through a third party please contact them directly). We won’t take risks with your safety and we will do as the Government advises.

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